Privacy Policy

At Revo Medical Billing, we are committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We collect information that is necessary to provide our medical billing and coding services efficiently. We collect this data through:

• Forms: Contact forms and quote request forms on our website.
• Direct Communication: Email, phone calls, and physical documentation.
• Service Infrastructure: Third-party integrations essential for HIPAA-compliant billing.

The types of data we collect include:

• Personal Identification Information: Name, email address, phone number, and practice details.
• Protected Health Information (PHI): Patient data essential for billing claims, strictly in compliance with HIPAA regulations.
• Technical Data: IP addresses and browser type when you interact with our website.

2. How We Use Your Information

We use the collected data for the following purposes:

• To provide and manage medical billing, coding, and credentialing services.
• To communicate with you regarding updates, service inquiries, or support.
• To send conversational and informational SMS to users who have provided express consent via our website forms.
• To ensuring compliance with healthcare regulations and insurance requirements.
• To improve our website functionality and user experience.

3. Data Security & HIPAA Compliance

We implement industry-standard security measures to protect your data. As a HIPAA-compliant entity, we ensure that:

• All PHI is encrypted during transmission and storage.
• Access to sensitive information is restricted to authorized personnel only.
• Regular security audits are conducted to identify and mitigate risks.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We do not participate in third-party affiliate marketing or lead generation programs.

Statement on SMS Consent: We do not pass any individual's consent to receive SMS from Revo Medical Billing to any third party. We do not share phone numbers with third parties for the purpose of sending SMS. No mobile opt-in or text message consent will be shared with third parties or affiliates.

We may share data only with:

• Insurance payers and clearinghouses for claims processing.
• Legal or regulatory authorities if required by law.
• Service providers who assist our business operations, bound by strict confidentiality and non-disclosure agreements.

5. SMS Terms & Conditions

To send SMS communications, we require explicit opt-in consent. If you consent to receive conversational and informational SMS from Revo Medical Billing, you agree to receive SMS from us.

• Opt-In Process: Consent is provided via a dedicated checkbox on our contact and quote request forms. This checkbox is optional and not pre-checked.
• Opt-Out: Reply STOP to opt-out at any time.
• Support: Reply HELP for support or contact us at info@revomedbilling.com.
• Rates: Message and data rates may apply.
• Frequency: Messaging frequency may vary based on your interaction with us.

6. Your Rights

You have the following rights regarding your personal and practice information:

• Access: Request a copy of the information we hold about you or your practice.
• Correction: Request updates or corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal data, subject to HIPAA regulations and operational record-keeping requirements.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for regulatory reasons. Any changes will be posted on this page with a revised "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Revo Medical Billing
Email: info@revomedbilling.com
Phone: +1 (346) 230-4132